TimeTrade Systems, a supplier of customer-driven online appointment scheduling solutions, unveiled the TimeTrade Appointment Cloud, an appointment scheduling SaaS platform, to meet the increasing demand of companies for high-throughput, cloud-powered, instant-appointment scheduling services and custom applications.
“Customer appointments are the life blood of American business,” said Gary Ambrosino, executive VP and COO, TimeTrade Systems. “TimeTrade lets companies move beyond the limitations of scheduling appointments through Web forms and outbound cold calls and phone tag by harnessing the power of the cloud to deliver instant appointment scheduling capabilities that are fully integrated into a company’s current websites and CRM systems.”
TimeTrade's Appointment Cloud furnishes the CRM technology powering the SaaS product TimeTrade Workgroup Edition along with the core services used by many of the biggest U.S. retailers and service corporations including Best Buy, Charles Schwab, Coldwell Banker, and Sprint.
A main feature of Appointment Cloud is its capability of linking in real time to many Microsoft Outlook and Google Calendars to compile a rules-based availability inventory, then instantly offering and confirming appointments as a part of inbound and outbound promoting and social network interactions. The TimeTrade Appointment Cloud is architected for fast deployment, continual integrating with legacy systems, and managed scalability so that companies can simply use Appointment Cloud services to build their own customer-facing applications or products, or to integrate TimeTrade Appointment Scheduling with their IT framework, firm applications, and business processes.
Along with the integration with enterprise processes and systems for generating leads and nurturing, converting prospects, setting up sales and service appointments, the TimeTrade Appointment Cloud also enables companies to supply Web-based point of sales for service-based products, and a commerce-driven online TimeTrade Marketplace. Some of the important features of the TimeTrade Appointment Cloud Platform: Enterprise-grade SaaS environment is actually capable of processing millions of instant online appointments every day. It supports eighty different appointment types and custom appointment rules and routines. With the new solution, guests of an appointment are right away and instantly confirmed, and later reminded of the appointment through Calendar Connections (Google Calendar, Microsoft Outlook, Lotus Notes, Apple), Mobile Scheduling (inclusion with iPad, iPhone, Blackberry, Android, and Windows based mobile platforms), CRM and Social Media Connections (Marketo, Silverpop, WebEx, LinkedIn, Facebook, salesforce.com) and TimeTrade Marketplace - Internet-based Appointment Commerce for service offerings and product purchases.
The company recently revealed the releasing of the TimeTrade Workgroup Edition which will enable marketing, sales and service enterprises to supply and straight away confirm appointments on the web. Built on TimeTrade's Appointment CRM technology, the organization's new offering drives sales and increases consumer satisfaction by delivering problem-free appointment scheduling.
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