Numerous CRM Apps present in Google Marketplace

In recent times, enterprises have been looking for methods to reach out to their clients and build relations with them. A couple of enterprises, including Salesforce.com and Zoho, have been developing customer relationship management (CRM) applications so that businesses can connect to their clients in a productive manner. Google's App Marketplace offers a good range of CRM applications and latterly called attention to the top installed apps on its Enterprise Blog.

Businesses have different needs and other ways they need to approach their clients, so Google split up the CRM applications into 3 different categories- CRM, Social CRM, and Project-Based CRM.

Update CRM adds iPad Support

Update CRM, the U.S. supplementary of update software AG and manufacturer of inventive CRM solutions for the life sciences industry; have added support for the Apple iPad to the latterly released update. Revolution software-as-a-service (SaaS) solution; the newest version is called update. Revolution stroke, adds the product's mobile iPhone functionality to the new iPad platform, providing an augmented control interface and increased simplicity for info entry functions.

Update.revolution touch has been especially ready-made to the iPad and provides users with a clean, intuitive visible language menu structure, just like the iPad itself. The application needs no new software to be installed, and operates immediately thru the Safari browser.

Microsoft follows a new CRM approach to Challenge Salesforce.com

In a move to challenge against rival Salesforce.com, Microsoft is making some changes in its consumer’s relationship management approach, including a brand new version of its software and an app store. At the Microsoft Worldwide Partner Meeting on Monday, Microsoft demonstrated the new knobs and bells in Microsoft Dynamics CRM 2011. The general public beta release is lined up for Sep, starting with Microsoft Dynamics CRM on the internet.
Microsoft's promoting theme around Dynamics CRM 2011 is "the power of productiveness" through familiar, intellectual and connected experiences. Brad Wilson, general boss of Microsoft Dynamics CRM, confidently announced the product ups the ante in the CRM market with new levels of productiveness for shoppers and new development chances for partners.

TeleTech and Lithium Technologies enter a Strategic Alliance

TeleTech, a leading worldwide business process outsourcing company, has formed a first of its kind strategic coalition with Lithium Technologies, the front runner in Social CRM, to develop a totally integrated solution for serving the social buyer. The new solution mixes colourful shopper networks with normal consumer relationship management technologies to guarantee a positive end-to-end buyer experience.

TeleTech will leverage social consumer networks as a channel for augmented purchaser service and promoting. The outcome will be the most integrated user occurrence accessible across client contact channels, from the company site to the contact center. The mixed solution will supply ventures with new cash generation, purchaser management, and information management and shopper analytic possibilities.